Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences.

Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you’re trying to connect to. If it doesn’t match, you won’t be able to connect, and the network might not appear in the list of available networks. The Wireless Mode will often be set to Auto or something similar by default, which enables connection for every kind of network that’s supported.

To find the wireless mode setting

  1. In Device Manager, select Network adapters, and then double-click the network adapter name.
  2. Select the Advanced tab and look for a Wireless Mode setting. Make sure it’s set to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If you can’t connect to a Wi-Fi network that you could connect to before, it’s possible that the network settings might have changed or the profile is corrupted.

To fix this, remove (or “forget”) the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC.

To forget a network

  1. Select the Wi-Fi network  icon on the right side of the taskbar, then select Network & Internet settings.
  2. Select Wi-Fi , then select Manage known networks.
  3. Select the network you want to forget, then select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check your home layout

Your Wi-Fi network might be affected by the network’s frequency band, channel congestion, and/or signal strength.  For more info, see Wi-Fi problems and your home layout.

Check for additional symptoms for the “No internet connection” icon  No Internet connection

There may be additional troubleshooting steps you can try, depending on which symptoms you’re having. To view these steps, check out Wi-Fi connection icons and what they mean.